“Despite being a bit removed from the main city center, the stunning beachfront location, grand room sizes, and top-tier amenities make...” · 9.0, Sun 16 Aug
Beachfront locationGuests say so in their reviews.
Two good-sized swimming poolsGuests say so in their reviews.
Spacious property / villasGuests say so in their reviews.
Your Elite desk Replies in about 2 minutes · knows this hotelWhatsApp
Air conditioning · TV · Minibar · All 27 room features ▾
Located in the main building, this air-conditioned room features a private balcony that opens up to views of the sea. The seating area is fitted with a flat-screen cable TV, mini-bar and a desk. The private bathroom includes a hairdryer and free toiletries.
Requests for twin beds are subject to availability.
Please note that there is no elevator access to the first and second floors of the main building.
Minibar
Shower
Safety deposit box
TV
Air conditioning
Hair dryer
Bathrobe
Desk
Seating Area
Toilet
Private bathroom
Slippers
Sofa
Tile/marble floor
Electric kettle
Wardrobe or closet
Upper floors accessible by stairs only
Toilet paper
Sofa bed
Bottle of water
Trash cans
Cots
Shampoo
Body soap
Shower cap
Key card access
Single-room air conditioning for guest accommodation
WiFi availableFree WiFi FreeParking {'selfParking': True, 'free': Free Parking {'selfParking': True, 'free': Non-smoking roomsAir conditioningSwimming pool24-hour front deskRestaurantRoom serviceTerraceFamily roomsGardenLaundryAirport shuttleSafety deposit boxTour deskMeeting/banquet facilitiesBreakfast in the roomMassage servicesSpa/wellness centerOutdoor poolDesignated smoking areaAirport shuttle (additional charge)Shared lounge/TV areaBeachfrontConcierge serviceKid mealsPool with viewPrivate beach areaPool barShuttle service (free)Airport shuttle (free)Sun loungers or beach chairsWine/champagneSun umbrellasAirport drop offAirport pick upFruitsSpa/wellness center servicesBeauty ServicesManicurePedicureBeachShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableGuests can opt-out any cleaning services during stayProperty cleaned by professional cleaning companiesFood delivered to guest roomCCTV in common areasAccess to health care professionals24-hour securityDelivered food - securely coveredBreakfast takeaway containersKey card access
From the airport (PQC) our transfer with a named driverBook
What guests say
8.0
Very good 1,100 verified reviews
Cleanliness4.0
Service9.5
Location9.0
Room Quality6.5
Amenities9.5
Value for Money8.0
Food and Beverage9.0
Overall Experience8.5
In short. Multiple reviews report poor maintenance and hygiene: insects, a mouse in a room, general ‘below par’ cleanliness and visible deterioration in areas.
Deidre, NZ · Couple8.0
Fri 9 Oct
Serenely quiet for a quick get away, but In drivable distance to beautiful beaches and entertainment for the whole famil+ The Villa was beautiful and spacious.
vijesh, India · Solo9.0
Sun 16 Aug
+ Despite being a bit removed from the main city center, the stunning beachfront location, grand room sizes, and top-tier amenities make this hotel an outstanding choice. Highly recommended for travelers looking for a relaxing, high-end seaside getaway.also...
139deepakg2.0
Wed 29 Jul
Don’t book dis hotel+ Very bad experience every thing is scary
Charles, AU · Couple7.0
Wed 15 Jul
Overall a satisfactory resort to stay at although a bit far from all the sights town centre+ The beachfront location is good however the beach is not good for swimming
The property is close to vinworld and grand world
The property is spacious with great breakfast options and two good size swimming pools− The property is a distance from the airport and sun world
The property also is showing signs of aging and is in need of maintenance and repairs
Piper, AU · Couple7.0
Tue 16 Jun
+ Staff were very nice, we had an AMAZING driver who worked for the hotel. Pool was nice, food at the restaurant and breakfast was nice, pick up service was quick and easy. Beautiful view of the ocean− Not a location I would stay in again, seems a bit far from touristy spots, couldn’t just walk down the street. The room was a bit underwhelming, our air conditioner didn’t work. Still a good...
38rajvar2.0
Sun 14 Jun
Unlike Vietnam!!!+ Our recent family stay at The Shells Resort & Spa Phu Quoc was an absolute disaster. If you are traveling with children, strongly consider booking elsewhere.
🚨 Major Red Flags:
Inflexible & Unwelcoming Staff: Despite emailing a formal request for an...
Navigator424347850446.0
Thu 11 Jun
Average Experience+ Villas were spacious and good
Except that nothing was that much worth
Totally different from what it is in profile photos
Furniture is old
If you are vegetarian nothing to eat ...
Located at a very off location
kevinhO4425WL2.0
Sat 6 Jun
Don’t stay at shells+ Do not stay here
We booked the best room available. The package included airport transfers, however they advised that they were unable to pick us up and that we should pay $30USD for a taxi? What a terrible start to a holiday. Not a great start, but their...
Nivedita, India · Family3.0
Mon 1 Jun
+ beach is not accessible due to huge waves, very poorly maintained property, insects,dogs everywhere, the property badly needs a revamp. But room size and rooms are clean and well kept− cleanliness was below par, and no facilities for a resort
Pant, India · Solo7.0
Wed 27 May
+ Beach side pool
Food− Breakfast was not that great
No reviews of this kind yet.
Questions
What time is check-in?From 03:00 PM
Can my child stay?Children welcome
Are pets allowed?No
Is there parking?{'selfParking': True, 'free': True, 'chargeMode': 'free', 'feeAmount': None, 'feePeriod': None, 'location': None, 'reser
Host
Not Available Resorts · You book through Elite Trip; the desk answers on WhatsApp before and during your stay.
About the hotel
Luxurious Beachfront Property
Unwind and Relax : The Shells Resort & Spa Phu Quoc boasts an outdoor pool, fitness center, and a private beach area for ultimate relaxation.
Comfort and Convenience : Air-conditioned rooms with sea views, private balconies, and modern amenities like flat-screen TVs and minibars ensure a comfortable stay.
Exceptional Dining and Services : Indulge in Vietnamese cuisine at the on-site restaurant, enjoy room service, and take advantage of spa treatments, sauna, and tour arrangements.
Book your stay at The Shells Resort & Spa Phu Quoc for a truly rejuvenating experience!
Please note that the original credit card used to confirm your booking is required upon arrival. Guests may be requested for a new credit card to be presented, should they not have the original credit card used.
The resort reserves the right to change the surcharge rates with advance notice.
The property offers free two-way airport shuttle service as per hotel's timetable, maximum 11 guests. Please contact the property to check the availability and make the reservation at least 3 days prior to arrival. Please note the hotel is not responsible for any request later than 72 hours.
The room price for 4 guests in the Family Suite Ocean View and 2 guests in other rooms includes a mandatory Gala dinner fee for 31 December 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Bring the passport you book with; the hotel checks it at check-in.
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